Archive for January, 2011

SaasLight 1 – Free CRM Software – Web Based CRM – Free Customer Relationship Management – CRM Software – http://www.saaslight.com

Free CRM Software – Web Based CRM,Free Customer Relationship Management – CRM Software. CRM Software Services. Free CRM Software. www.saaslight.com http www.winsaas.com

Customer Relationship Management in Customer Service

Guy Letts, Head of Customer Service for Sage UK, offers his views on the importance of making the best of each customer interaction, and how CRM software can help support that aim.

SAP CRM 7.0 EhP1 – CRM Sales Dashboards – Competitor Analysis

With Enhancement Pack 1 for SAP CRM 7.0, we are shipping pre-packaged dashboards for different sales roles thereby empowering your sales organization to have instant access to actionable sales analytics. This short video outlines some of the key features of the Competitive Analysis dashboard.

Toyota – Customer Relationship Management & Call Center Management.mpg

Introduction to xRM. One Platform. Many Applications.

One Platform. Many Applications. Infinite Possibilities. Introducing the xRM platform underlying Microsoft Dynamics CRM that allows organizations to rapidly develop many different unique line of business applications, ranging from the simple to the most complex.

Customer Relationship Management Final Project

This is what you have all been waiting for…

Sybase Mobile Sales for SAP CRM – Secure Data Transfer Solution for Mobile Workers

Sybase Mobile Sales for SAP CRM provides anywhere, anytime access to SAP CRM 2007 through smartphones, such as iPhones and Windows Mobile devices. Whether at a customer site or in an airplane, your sales professionals will always have quick and reliable access to their CRM data from their mobile device of choice in order to [...]

What is the best CRM tool for my small B2B2C business?

I run a business where my employees provide home care to senior citizens. Most of my referrals come from doctors who I visit and then they pass on my company’s information to their patients. Thus, I don’t have a classic pipeline of "deals" but I need to track all my contacts and things such as [...]

Hotel Customer Relationship Program – CRM 7-18 Program

www.younghotelier.com and http – Olaf Hermans shares some CRM insights for hotels and hospitality and his CRM 7-18 Program

Dynamics CRM 2011 – Optimize Customer Experience

Demonstration of how Microsoft Dynamics CRM 2011 can be used to optimize customer experience.