Archive for January 31st, 2012

Service Cloud Demo

salesforce.com Service Cloud is a completely cloud-based solution for modern customer service. It includes the traditional channels of customer service like phone email and chat, and combines them with the newest and fast-growing channels of customer service like self-service, online search and social media communities. This demo introduces functionality of the Service Cloud Console with [...]

Filtering Views in the Microsoft Dynamics CRM 2011 Outlook Client

10 Minute video demonstrating how to apply filters to a view in the CRM 2011 Outlook Client. Part of CRM 2011 Video Based Training Series available from Business IT Professionals, Inc. www.bizitpro.com

Sugar CRM – Apresentação e instalação

Apresentação do sistema Sugar CRM e instalação via instalador automarico da hostnet.

The Box Video – Oracle CRM On Demand

How to get out of the box!!

CRM Seminar Jan 25 2012.wmv

Nelon, Davis & Associates presented a seminar on Customer Relationship Management, the third in its “Harnessing Technology ” series of seminars.

Getting started with Microsoft Dynamics CRM

In this video, you learn how the features in Microsoft Dynamics CRM provide you with the tools you can use to make your business successful.