Enchantment and Your Customers Guy Kawasaki, Co-Founder of Alltop.com, with Jesus Hoyos, Owner/Partner, Solvis Consulting, Dr. Natalie Petouhoff, Chief Strategist & Evangelist: Social Media, Social Business Design & Strategy & Social Media ROI, Social Media for Customer Service & Brent Leary, Owner, CRM Essentials
CRM Reality Check: Where We Are and Where We’re Headed Michael Fauscette, Group Vice President, Software Business Solutions, IDC
Social Business: The Path to Happier Customers Nigel Beck, Vice President, Business Development and M&A for Social Software, IBM
Welcome to the Possibilities Larry Augustin, CEO, SugarCRM and Clint Oram, CTO and Co-Founder, SugarCRM Social Business: The Path to Happier Customers Nigel Beck, Vice President, Business Development and M&A for Social Software, IBM CRM Reality Check: Where We Are and Where We’re Headed Michael Fauscette, Group Vice President, Software Business Solutions, IDC
Attack of the Customers! Paul Gillin, Principal, Paul Gillin Communications, with Adriana Vale, Information and Business Intelligence, Frenesius & Matt Davidson, CEO, USAFact
Welcome to the Era of Customer Engagement Paul Greenberg, Author of CRM at the Speed of Light, President, The 56 Group LLC
Moving your valuable business data from static, unreliable spreadsheets to a centralized, stable solution will improve information management and enable your customer facing staff to easily access, collaborate and share accurate and reliable information anywhere, anytime and on any device. Effective information management is one of the most crucial aspects of building the value of [...]
SugarCRM enables your sales force to shorten lead-to-cash time by making it easier for them to execute their day-to-day sales activities quickly and effectively, whether they be in the office or on the road. By shorting the sales cycle, sales professionals can close more business in less time—increasing revenue without adding additional overhead and effort.