Enchantment and Your Customers Guy Kawasaki, Co-Founder of Alltop.com, with Jesus Hoyos, Owner/Partner, Solvis Consulting, Dr. Natalie Petouhoff, Chief Strategist & Evangelist: Social Media, Social Business Design & Strategy & Social Media ROI, Social Media for Customer Service & Brent Leary, Owner, CRM Essentials
CRM Reality Check: Where We Are and Where We’re Headed Michael Fauscette, Group Vice President, Software Business Solutions, IDC
Social Business: The Path to Happier Customers Nigel Beck, Vice President, Business Development and M&A for Social Software, IBM
Welcome to the Possibilities Larry Augustin, CEO, SugarCRM and Clint Oram, CTO and Co-Founder, SugarCRM Social Business: The Path to Happier Customers Nigel Beck, Vice President, Business Development and M&A for Social Software, IBM CRM Reality Check: Where We Are and Where We’re Headed Michael Fauscette, Group Vice President, Software Business Solutions, IDC
Attack of the Customers! Paul Gillin, Principal, Paul Gillin Communications, with Adriana Vale, Information and Business Intelligence, Frenesius & Matt Davidson, CEO, USAFact
Clint Oram, SugarCRM Co-founder and CTO, discusses the new thinking that went into the release of Sugar 6.5, how the company’s focus on User First influences the design and development of CRM software, and how as the company’s technology chief he aligns product and technology with the company’s vision and business growth aspirations.
Welcome to the Era of Customer Engagement Paul Greenberg, Author of CRM at the Speed of Light, President, The 56 Group LLC
Mobile CRM promises to change the way salespeople interact with data — but salespeople want to interact with data through the mobile device of their choice. In this Beagle Research Group research note, analyst Denis Pombriant explores SugarCRM’s solution and the elegant ways it addresses multiple devices, security and the CRM interface.
Learn how a fully integrated, best of breed approach to ERP and CRM helps you drive revenue and reduce costs. Main presentation starts at 3:53, and informative Q&A starts at 25:48.
See how you can transform your sales process using SugarCRM.